FABA is happy to exchange or refund your items in accordance with our Terms and Conditions and at our discretion.
On Delivered Orders:
As long as your unwanted items are still in pristine condition, you can return them to FABA by:
- Giving Notice of Return to firstname.lastname@example.org within 30 days of purchase quoting your order number, details of returning items and reason for return.
- Once your notice has been accepted, please follow the instructions on the Acceptance Note that will be provided to return your items.
On Undelivered Orders:
You purchased the wrong book, changed your mind for any reason or don’t want part of your order? No worries. We will give you a refund for the unwanted items provided:
- Items ordered have not been dispatched for delivery
- You have given Notice of Cancellation to email@example.com within 14 days of purchase, quoting your order number and details of items you would like to cancel.